Terms of service

TERMS OF SERVICE

Terms of Service for LUMORA

Last Updated: May 2026

Welcome to LUMORA. These Terms of Service govern your use of our website, products, and services. By accessing our website or purchasing any product from LUMORA, you agree to be bound by these Terms.

If you do not agree with any part of these Terms, please do not use our website or services.

1. General Use

By using this website, you confirm that:

  • You are at least 18 years old or have permission from a parent or legal guardian.
  • You will use this website only for lawful purposes.
  • You will not engage in fraudulent, abusive, or harmful activities while using our services.

LUMORA reserves the right to refuse service to anyone at any time for any reason.

2. Product Information

LUMORA sells decorative projection products designed to display Christian-inspired imagery through interchangeable projection slides.

We make every effort to ensure that product descriptions, specifications, pricing, and images are accurate. However, we do not guarantee that all information is completely free from errors.

We reserve the right to:

  • Correct pricing errors.
  • Update product information.
  • Modify product availability.
  • Discontinue products without prior notice.

3. Orders and Payments

By placing an order, you agree that:

  • All information provided during checkout is accurate and complete.
  • You are authorized to use the selected payment method.
  • Your order may be canceled if fraudulent activity is suspected.

LUMORA reserves the right to cancel, refuse, or limit any order at its sole discretion.

If a payment has already been processed for a canceled order, a refund will be issued to the original payment method.

4. Shipping and Delivery

Shipping times displayed on our website are estimates only.

LUMORA is not responsible for delays caused by:

  • Shipping carriers.
  • Customs inspections.
  • Weather conditions.
  • Incorrect shipping information provided by the customer.
  • Events beyond our reasonable control.

Ownership and risk of loss transfer to the customer once the package is handed to the shipping carrier.

5. Returns and Refunds

All returns and refunds are subject to our Refund Policy.

Customers must review our Refund Policy before requesting a return.

By placing an order, you acknowledge and agree to the return requirements, including submission of the required video documentation and return of all original packaging and contents.

6. Intellectual Property

All content displayed on the LUMORA website, including but not limited to:

  • Logos
  • Brand names
  • Product names
  • Images
  • Graphics
  • Videos
  • Product descriptions
  • Website design
  • Marketing materials

is the exclusive property of LUMORA and is protected by applicable intellectual property laws.

No content may be copied, reproduced, distributed, modified, or used without prior written permission from LUMORA.

7. Religious and Inspirational Content Disclaimer

LUMORA products are intended for decorative, inspirational, and personal devotional use.

The images projected by LUMORA are artistic representations intended to inspire reflection and personal enjoyment.

LUMORA does not guarantee:

  • Spiritual outcomes.
  • Religious experiences.
  • Miracles.
  • Emotional healing.
  • Psychological benefits.
  • Medical benefits.
  • Supernatural results.

Individual experiences may vary.

8. Limitation of Liability

To the fullest extent permitted by law, LUMORA shall not be liable for any indirect, incidental, special, punitive, or consequential damages arising from:

  • Use of our website.
  • Use of our products.
  • Delays in delivery.
  • Product misuse.
  • Technical issues.
  • Loss of data.
  • Loss of profits.

Our maximum liability shall never exceed the amount paid for the product purchased.

9. User Conduct

You agree not to:

  • Use our website for unlawful purposes.
  • Attempt to gain unauthorized access to our systems.
  • Distribute malicious software.
  • Interfere with the operation of the website.
  • Submit false or misleading information.

Violation of these Terms may result in suspension or termination of access to our services.

10. Third-Party Services

Our website may contain links to third-party services, websites, payment processors, or shipping providers.

LUMORA is not responsible for the content, policies, or practices of third-party services.

Your use of third-party services is governed by their own terms and policies.

11. Privacy

Your use of our website is also governed by our Privacy Policy.

By using our services, you consent to the collection and use of information as described in our Privacy Policy.

12. Force Majeure

LUMORA shall not be held responsible for delays or failures caused by circumstances beyond our reasonable control, including but not limited to:

  • Natural disasters
  • Government actions
  • War
  • Labor disputes
  • Internet outages
  • Supply chain disruptions
  • Transportation interruptions

13. Changes to These Terms

LUMORA reserves the right to update, modify, or replace these Terms of Service at any time.

Changes become effective immediately upon publication on our website.

It is the customer's responsibility to review these Terms periodically.

14. Governing Law

These Terms shall be governed and interpreted in accordance with the laws applicable in the jurisdiction where LUMORA operates, without regard to conflict of law principles.

15. Contact Information

If you have any questions regarding these Terms of Service, please contact us:

LUMORA Customer Support
Email: support@lumora.com

By accessing our website or purchasing any product from LUMORA, you acknowledge that you have read, understood, and agreed to these Terms of Service.