SHIPPING POLICY

Shipping Policy for LUMORA

Last Updated: May 2026

Thank you for choosing LUMORA. We are committed to delivering your order as quickly and efficiently as possible.

Order Processing

Due to the popularity and demand of our products, please allow 2–3 business days for order processing.

During this period, we:

• Verify your order details.

• Prepare your items for shipment.

• Perform quality control checks.

• Package your order securely.

Orders are not shipped on weekends or holidays.

Shipping Time

After your order has been processed, delivery typically takes 4–6 business days.

Estimated Total Delivery Time:

• Processing Time: 2–3 Business Days

• Shipping Time: 4–6 Business Days

Estimated Total: 6–9 Business Days

Please note that these are estimated timeframes and may vary depending on carrier operations, weather conditions, holidays, and other circumstances beyond our control.

Order Tracking

Once your order has been shipped, you will receive a tracking number via email.

Tracking information may take up to 48 hours to update after shipment.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information during checkout.

LUMORA is not responsible for lost packages, delays, or additional shipping costs resulting from incorrect addresses provided by the customer.

Delays

While we strive to meet all estimated delivery times, occasional delays may occur due to:

• High product demand

• Carrier delays

• Weather conditions

• Customs processing

• Holidays

• Events beyond our control

We appreciate your patience and understanding in these situations.

Lost Packages

If your package appears lost in transit, please contact our support team and we will work with the shipping carrier to investigate the issue.

Contact Us

For shipping-related questions, please contact:

LUMORA Customer Support
Email: support@lumora.com

By placing an order with LUMORA, you acknowledge and agree to the terms outlined in this Shipping Policy.